Terms Of Sale
Prices and delivery costs are liable to change at any time, but changes will not affect Orders which we have already confirmed in an order confirmation Email.
Prices are checked regularly. However, if we find the price has changed or that there has been a pricing error when we receive your Order, we will contact you and ask if you wish to proceed at the correct price. If you confirm that you do wish to proceed, please remember that we will still not be under an obligation to supply the Product(s) until we have sent you the order confirmation Email confirming your Order.
The prices for the Products indicated on our Website at checkout include all taxes, including GST, which may be payable in respect of the Product(s) but exclude the delivery costs and other possible costs that might be due, which will be automatically added to the total amount due when you view your items in your Shopping Bag.
All payments must be made at the time of dispatch of the Product(s) to you. Payment for all Product(s) must be by credit or debit card or net banking or COD or UPI or Wallet. We accept payment with Visa, MasterCard, American Express, and Maestro cards. If we are unable to accept your Order for any reason, then we will, at our option, either reject your debit or credit card or refund any money paid by you in respect of that Order. We will not dispatch the Product(s) until we receive payment in full.
For payment by card, all credit and debit cardholders may be subject to authorization and authentication. If the issuer of your payment card or our service provider refuses to, or does not for any reason authorize or validate the payment, we will not be liable in these circumstances for any delay or non-delivery in respect of the Product(s) which you have ordered as a result.
By providing the relevant information to us, you specifically authorize us to transmit or to obtain information about you from third parties from time to time, including but not limited to your name, address, telephone number, debit or credit card details, or credit reports, to authenticate your identity and delivery address for the Product(s), validate your payment card, and obtain authorizations for your payments for Product(s).
We aim to deliver Product(s) to you, to the delivery address you have requested in your Order within the time set out in our Delivery confirmation Email, but we cannot give an exact delivery date.
If we have not delivered the Product(s) within 14 days of the Contract or any other date that we have agreed with you, then you may cancel the Contract and we will refund any money paid by you.
Ownership and risk of the Product(s) will pass to you on delivery.
Subject to any specific warranties we offer in relation to particular Product(s), or those which are implied by law, such as the legal guarantee of conformity for products, we do not offer any warranty or guarantee on our Product(s).
You should inspect the Product(s) when you receive them for defects or damage. If you find a defect or damage, you must tell us as soon as possible, and we will arrange for their return to our Customer Service Centre, at no cost to you. You can provide shipping information for customers who would like to return damaged or defective merchandise. If the Product(s) are found to be damaged prior to delivery to you, or defective (through no fault of your own wearing or use), we will repair or replace the Product(s) or refund the price paid by you, including any delivery charges you paid, provided that you have not worn or used and damaged the Product(s). If you would prefer repair or replacement of the Product(s), please contact us, and we will replace the item at no extra charge to you where this is reasonably practicable. In addition, we will either refund the cost of the return of the item to us by you or send you a prepaid parcel which you can use to return the damaged or defective item to us. Nothing in this section affects your legal rights.
Prices and delivery costs are liable to change at any time, but changes will not affect Orders which we have already confirmed in an order confirmation Email.
Prices are checked regularly. However, if we find the price has changed or that there has been a pricing error when we receive your Order, we will contact you and ask if you wish to proceed at the correct price. If you confirm that you do wish to proceed, please remember that we will still not be under an obligation to supply the Product(s) until we have sent you the order confirmation Email confirming your Order.
The prices for the Products indicated on our Website at checkout include all taxes, including GST, which may be payable in respect of the Product(s) but exclude the delivery costs and other possible costs that might be due, which will be automatically added to the total amount due when you view your items in your Shopping Bag.
All payments must be made at the time of dispatch of the Product(s) to you. Payment for all Product(s) must be by credit or debit card or net banking or COD or UPI or Wallet. We accept payment with Visa, MasterCard, American Express, and Maestro cards. If we are unable to accept your Order for any reason, then we will, at our option, either reject your debit or credit card or refund any money paid by you in respect of that Order. We will not dispatch the Product(s) until we receive payment in full.
For payment by card, all credit and debit cardholders may be subject to authorization and authentication. If the issuer of your payment card or our service provider refuses to, or does not for any reason authorize or validate the payment, we will not be liable in these circumstances for any delay or non-delivery in respect of the Product(s) which you have ordered as a result.
By providing the relevant information to us, you specifically authorize us to transmit or to obtain information about you from third parties from time to time, including but not limited to your name, address, telephone number, debit or credit card details, or credit reports, to authenticate your identity and delivery address for the Product(s), validate your payment card, and obtain authorizations for your payments for Product(s).
We aim to deliver Product(s) to you, to the delivery address you have requested in your Order within the time set out in our Delivery confirmation Email, but we cannot give an exact delivery date.
If we have not delivered the Product(s) within 14 days of the Contract or any other date that we have agreed with you, then you may cancel the Contract and we will refund any money paid by you.
Ownership and risk of the Product(s) will pass to you on delivery.
Subject to any specific warranties we offer in relation to particular Product(s), or those which are implied by law, such as the legal guarantee of conformity for products, we do not offer any warranty or guarantee on our Product(s).
You should inspect the Product(s) when you receive them for defects or damage. If you find a defect or damage, you must tell us as soon as possible, and we will arrange for their return to our Customer Service Centre, at no cost to you. You can provide shipping information for customers who would like to return damaged or defective merchandise. If the Product(s) are found to be damaged prior to delivery to you, or defective (through no fault of your own wearing or use), we will repair or replace the Product(s) or refund the price paid by you, including any delivery charges you paid, provided that you have not worn or used and damaged the Product(s). If you would prefer repair or replacement of the Product(s), please contact us, and we will replace the item at no extra charge to you where this is reasonably practicable. In addition, we will either refund the cost of the return of the item to us by you or send you a prepaid parcel which you can use to return the damaged or defective item to us. Nothing in this section affects your legal rights.
Whilst we have taken reasonable steps to depict Product(s) as accurately as possible through the photographs and other images featured on the Website, some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item. Additionally, the detailing (such as colour, pattern, and texture, etc.) you see on-screen will depend on your monitor and, as such, may not exactly reflect the actual detailing of a Product when you receive it.
These Terms of Sale do not exclude our liability (if any) to you for:
- personal injury or death resulting from our negligence;
- fraud or fraudulent misrepresentation;
- breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 (the seller must have legal title to the good being sold and have the right to sell the good);
- under Part 1 of the Consumer Protection Act 1987 (with respect to the liability of persons for damage caused by defective products); or
- for any matter which it would be illegal for us to exclude or to attempt to exclude our liability.
Subject to this, in no event shall we be liable to you for any business losses, and we shall only be liable to you for losses which you suffer as a result of a breach of these Terms of Sale by us. Our liability for losses you suffer as a result of us breaching these Terms of Sale is strictly limited to the purchase price of the Product you purchased and any losses which are a foreseeable consequence of us breaching these Terms of Sale. Losses are foreseeable where they could be contemplated by you and us at the time your Order is accepted by us.
We are not responsible for any delay in, or failure of, performance of our obligations under any Contract arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data), and industrial action.
Please note that nothing contained in these Terms of Sale in any way affects your statutory rights.
Subject to the terms and conditions detailed herein, if you are a consumer (i.e., you are not purchasing either wholly or in part for your business or you are not a business) you have the right, in addition to your other rights, to cancel the Contract and receive a refund from us, including any associated shipping fees that you have paid (we will not refund you any shipping fees paid by A.P.A FASHIONS).
Non-Returnable Products:
Save for Products that are damaged or faulty upon delivery, or Products that are delivered incorrectly, A.P.A FASHIONS will not accept for return personalized, engraved or customized Products, or other merchandise that is specified as non-returnable at the time of purchase.
Gift Recipients:
Gift recipients are entitled to a non-refundable merchandise exchange or may request that a refund is made to the purchaser of the Product(s). To exchange your gift selection or request that a refund is made to the purchaser, please follow the instructions included with your package.
Cooling Off Period:
You may cancel a Contract and receive a refund at any time before your Order is delivered, and up to 7 days afterward, beginning on the day you purchased your Order ("Cooling Off Period").
Notice of Cancellation:
To cancel the Contract, you must clearly inform us of your intention to do so, preferably in writing:
- to D-42, 7th cross, Thillai Nagar, Tiruchirappalli-620018
- by email at customerservice@alokki.com (giving us your name, address, and order confirmation number)
If you choose to cancel the Contract, then you must return the Product(s) to us in accordance with the instructions included in your package, which will contain instructions for the printing of a complimentary shipping label to return the Product(s).
You must return the Product(s) to us within 14 days of purchase or within 7 days after providing notice of cancellation, in the same saleable condition in which you receive them. If you do not return the Product(s) within 14 days of purchase or 7 days of cancellation (whichever occurs first), and in accordance with the return instructions included with the Product(s), we reserve the right to collect the Product(s) from you at your cost.
You must ensure that you take reasonable care of the Product(s) while they are in your possession. If you fail to comply with this obligation, we reserve the right to deduct the cost of any deterioration, up to the price(s) of the Product(s), from the refund to which you are otherwise entitled.
If you do not print the complimentary return shipping label and instead choose to ship the Product(s) at your own cost, then we advise you to ensure the Product(s) are adequately insured during the return journey.
So long as the Product(s) are returned in accordance with the terms hereof, we will refund the price of the Product(s) in full (subject to any deduction we are entitled to make due to your use or damage of the Product(s)) together with the cost of standard delivery, if paid at the time of purchase. All refunds will be issued to the original form of tender within 14 days when:
- Products have not been delivered to you at the delivery address you have requested within 14 days of your Contract;
- We send you confirmation by email that your Order has been canceled; or
- We have received the Product(s) you have returned to us in a timely manner as detailed herein, or if earlier, from the day on which we receive evidence that you have returned the Products to us in a timely manner.
These Terms of Sale and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract. The Contract and all communications between us will be conducted in the English language.
The formation, existence, construction, performance, validity, and all aspects whatsoever of these Terms of Sale or of any term of these Terms of Sale will be governed by the law of India.
Indian courts will settle any disputes which may arise out of or in connection with these Terms of Sale or the use of the Website.
If any provision of these Terms of Sale is found to be invalid or unenforceable by a court, it will be deleted from the rest of these Terms of Sale which shall remain unaffected.
No delay or failure by us to exercise any powers, rights, or remedies under these Terms of Sale will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights, or remedies prevent any other or further exercise of them.
A person who is not a party to a contract governing the Terms of Sale between you and us is not entitled to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999 except where these Terms of Sale expressly provide for such rights.
All notices given by you to us must be given in writing to the address set out at the beginning of these Terms of Sale. We may give you notice at either the email or postal address you provide to us when placing an Order.