Return Policy


Articles Acceptance

Articles are accepted for credit or exchange in India if returned in saleable condition within 14 days, accompanied by a sales receipt.

Return Shipping

Alokki offers complimentary/express shipping for any item that you'd like to return. Simply fill out the form which comes with the packaging box. We arrange an official logistic partner to pick up the return shipment.

Please contact Customer Service at +91 7904589109.

Customer Service Hours

8:30AM–6:30PM Monday through Friday

9:30AM-5:30PM Saturday

10:00AM-5:00PM Sunday, IST

Refund Policy

A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit.

To return or exchange your gift selection, please follow the instructions included with your package.