HOW CAN I CHECK ON AN ORDER I PLACED ON ALOKKI.COM?
To check on the status of an order or verify shipment, please contact Customer Service at +91-7904589109. A representative will be on hand to assist you from 8:00AM–6:30PM Monday through Friday, 9:30AM-5:30PM Saturday & 10:00AM-5:00PM Sunday, IST.
For questions or assistance, please complete the following form.
Sterling Silver requires special care to preserve its appearance and longevity.Alokki set the Indian standard pioneering a mixture of 92.5% pure silver and 7.5% copper to enhance luster, strength and durability. This remains the industry standard today.
Sterling Silver tarnishes when exposed to salty air, sulfur, humidity, perspiration, cosmetics, household bleach and other strong chemicals. To prevent tarnish as much as possible ,we recommend that you store your fine Jewelry in a safe ,dry place when engaging in the following activities.
Storing sterling silver in the Alokki green flannel pouch provided with your purchase will prevent tarnish.
This will remove the tarnish and restore shine.